Commonly Asked Questions
Commonly asked questions about WickrRAM and general ways to resolve some minor issues
Question: What type of files can be uploaded in WICKR? Answer: Any file type
Word
Excel
PowerPoint
Publisher
PDF
.exe
.msi
etc
Wed, Oct 13, 2021 1:49 PM
Question: Can documents be live edited within WICKR?
Answer: No, the document must be downloaded, edited and uploaded.
Can we collaborate on a documen...
Mon, Mar 22, 2021 9:10 AM
You are not able to search for rooms that you are not a part of.
If you need access to a particular room, you can send a message to any moderator of those...
Mon, Mar 22, 2021 9:23 AM
As of the current, setup organizational/group/shared accounts are not being provided. All accounts must be synced with an individuals CAC card / DODID # an...
Mon, Mar 22, 2021 9:23 AM
You can have up to five devices synced to your Wickr RAM account at one time.
This can be checked by going to Settings > Device Management to see h...
Mon, Mar 22, 2021 9:26 AM
Currently you are unable to manipulate these yourself.
Our service desk is available 24/7, you can either call or you can place a ticket in our portal to ...
Thu, Oct 14, 2021 10:20 AM
Wickr RAM version must be v5.68+ to utilize these features fully.
Wickr RAM, Wickr PRO, and Wickr ME are now federated, which means Wickr RAM users s...
Wed, Oct 6, 2021 2:17 PM
Attendees will only be able to view chat history from after being added. Wickr RAM offers end to end encryption. As a result users are unable to decrypt mes...
Wed, Oct 13, 2021 1:52 PM