Commonly Asked Questions
Commonly asked questions about WickrRAM and general ways to resolve some minor issues
You can obtain the config file here: https://wickr-ram-configuration.s3-us-gov-west-1.amazonaws.com/index.html Select "Messaging Config"
Sa...
Thu, Oct 14, 2021 10:19 AM
Below are two options to get the config file password for Wickr RAM:
Option 1: Please contact your organization representative for the configuration p...
Fri, Jan 28, 2022 10:50 AM
ARMA Global does not directly support the Wickr Pro or Wickr Me versions of Wickr.
A resource available for those applications is a ticket submission ...
Wed, Oct 13, 2021 1:51 PM
Desktop: To delete a message on a desktop app, right-click the message and select “Delete Message” or “Recall Message”. You’ll be prompted to confirm.
M...
Mon, Mar 22, 2021 8:56 AM
When creating a Wickr Room, users will still select the "+" symbol above the Room List. The next window for the Room details will be provided:
...
Mon, Mar 22, 2021 8:57 AM
Question: How do I remove a contact?
Answer: Contacts cannot be removed from the pre-populated directory. Your "Contacts" tab is essentially yo...
Mon, Mar 22, 2021 8:58 AM
To leave a conversation:
Click on the conversation in the Conversations Panel
In the top right corner, select the "i" button
...
Mon, Mar 22, 2021 8:58 AM
Question: Can I send emails to distribute via Wickr RAM rooms?
Answer: No, automatons such as email bots are in place at this time. They may be implemente...
Tue, Feb 1, 2022 1:48 AM
Room Size is currently 500
Call Size is dependent on mode:
Meeting mode (Allow 70 participants to share audio, video, and screen)
Presenter Mode (Al...
Sun, Jul 10, 2022 5:27 AM
Question: Why have I been logged out of Wickr?
Answer: The policy for token expiration is currently 3 days from token assignment (when you log in). Users ...
Thu, Oct 14, 2021 10:40 AM