Configuration Guides

Specific tutorials on configuring and troubleshooting your WickrRAM devices

(FULL) Installation/Configuration of Wickr Enterprise (Wickr RAM)
Installation of Wickr RAM Check List    ☐ Step One: Download/Install Wickr RAM application to device    Government/Company Computer: This is dis...
Fri, Sep 30, 2022 11:28 AM
Adding a 2nd Device / Adding Multiple Devices / Adding via MRK (other device not available)
You will need the configuration file on the second device just as you did on your first device. Download the conf.wickr file at either of two addresse...
Fri, Jan 28, 2022 7:10 AM
How To Configure Your Device
If you do not have your configuration file and configuration file password please read below article instead as it is more comprehensive https://armamanag...
Thu, Mar 25, 2021 7:04 AM
Controlled Access Areas / SCIF Adding Devices
If this is your only device: Follow regular configuration process and sign in as usual.  Be sure to save your Master Recovery Key when you first sign on a...
Fri, Jan 28, 2022 7:09 AM
Reset Account (Lost/Invalid MRK: Master Recovery Key)
This is a last resort option.  If you do not have your Master Recovery Key from original installation. Resetting your account will delete all contacts in ...
Mon, Mar 22, 2021 8:40 AM
Reset App (Restoring Device to Default Settings)
Go to the 3 white lines at the top and click on Settings Click Support and Click the RESET button then click RESET and configure your account again. https:/...
Mon, Jan 3, 2022 12:21 PM
Generating User Logs
Generating User Logs   If you need to generate logs before being able to log in: https://support.wickr.com/hc/en-us/articles/4401780078363-How-to-Get-Su...
Mon, Jan 31, 2022 12:18 PM
Wickr Enterprise Thin-Client Install
Wickr Enterprise Client Custom Thin-Client Install  This is supplementary documentation outlining installation instructions for installing Wickr Enter...
Fri, Jul 16, 2021 8:20 AM
Wickr RAM Guides (PDFs)
Setup guide pdf documents are attached below
Sat, Jan 29, 2022 5:46 AM
Get Wickr RAM installed on GDIT managed computer
To install a program on a GDIT computer. Move the executable file to the Desktop Utilities < Install Software Folder and run the program. You may get blo...
Mon, Oct 10, 2022 11:20 AM