Configuration Guides
Specific tutorials on configuring and troubleshooting your WickrRAM devices
Installation of Wickr RAM Check List
☐ Step One: Download/Install Wickr RAM application to device
Government/Company Computer:
This is dis...
Fri, Sep 30, 2022 11:28 AM
You will need the configuration file on the second device just as you did on your first device.
Download the conf.wickr file at either of two addresse...
Fri, Jan 28, 2022 7:10 AM
If you do not have your configuration file and configuration file password please read below article instead as it is more comprehensive
https://armamanag...
Thu, Mar 25, 2021 7:04 AM
If this is your only device:
Follow regular configuration process and sign in as usual. Be sure to save your Master Recovery Key when you first sign on a...
Fri, Jan 28, 2022 7:09 AM
This is a last resort option. If you do not have your Master Recovery Key from original installation.
Resetting your account will delete all contacts in ...
Mon, Mar 22, 2021 8:40 AM
Go to the 3 white lines at the top and click on Settings Click Support and Click the RESET button then click RESET and configure your account again. https:/...
Mon, Jan 3, 2022 12:21 PM
Generating User Logs
If you need to generate logs before being able to log in: https://support.wickr.com/hc/en-us/articles/4401780078363-How-to-Get-Su...
Mon, Jan 31, 2022 12:18 PM
Wickr Enterprise Client Custom Thin-Client Install
This is supplementary documentation outlining installation instructions for installing Wickr Enter...
Fri, Jul 16, 2021 8:20 AM
To install a program on a GDIT computer. Move the executable file to the Desktop Utilities < Install Software Folder and run the program. You may get blo...
Mon, Oct 10, 2022 11:20 AM